Call 0845 463 0474 (UK Free) +44 20 3302 5220 (International) WhatsApp Us +44 (0) 7946 6007 36

Delivery & Shipping

We now offer free shipping on all international orders over £150 (or equivalent $ / € amount)!

Delivery charges and times (for orders below £150 or equivalent)

We deliver Monday to Friday, 8am-6pm.

 

Destination

Service

Cost

Estimated Delivery Time

 London 

 Courier Systems

 £15.00 

 *Same day

United Kingdom

SkyNet, Royal Mail, or myHermes

 FREE

 1-3 working days

Europe

DHL, Royal Mail, or SkyNet

 **£10.00 - £15.00  

 1-5 working days

USA

DHL Express or SkyNet

 £20.00  

 1-3 working days

Rest of the world

DHL Express or SkyNet

 **£20.00 - £35.00

 2-6 working days

 

We aim to dispatch all orders within 24 hours. Estimated delivery times are to be used as a guide only, from date of dispatch. THEN AND NOW is not responsible for any delays caused by custom clearance or payment authorisation.

*Same Day Delivery: This is a special service only available for delivery within London and for certain products only. Please note, if you require same day delivery you need to email us at customer@thenandnowshop.com before placing your order to check for eligibility.

**Depending on Destination: Please select your delivery country on our payment page to receive accurate shipping costs per destination. The table above shows the range of prices within that sector.

 

Shipping

We aim to dispatch and ship all orders within 24 hours. Estimated delivery times are to be used as a guide only, from date of dispatch. THEN AND NOW Shop is not responsible for any delays caused by custom clearance or payment authorization.

For accurate prices, please select your delivery country on the payment page. Any additional delivery costs will appear there once the country has been chosen.

PLEASE NOTE: During the holiday season, orders received before or during the 20th of December should arrive before Christmas (destination dependant, see below estimated delivery time). Orders received after or during the 21st will arrive in early January.

 

Insurance

THEN AND NOW Shop insures each purchase during the time it is in transit until it is delivered to your delivery address. We require a signature for most goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by THEN AND NOW Shop, and transfer of responsibility in the same way.

 

Taxes and Duties

UK VAT (already included in the price) is applied to orders shipped within the UK and Europe.

Taxes and duties for orders outside the UK and Europe are not included. If applied by the relevant authorities, these will be the responsibility of the customer.

Please note that shipping to the US has no import taxes or duties under $800.